American BPO startup Quality Contact Centers (QC2) has bulked up in Nicaragua with the launch of another call center. Its newest delivery center has now sprung up in Bluefields, a bustling town in Nicaragua’s Caribbean region.
Miami-based QC2 says the rising demand for bilingual call center services in the United States is driving its expansion in Nicaragua.
QC2 expanded to Nicaragua some years ago by launching a small call center in Managua. Today it is running two call centers in the Nicaraguan capital city.