Quality Contact Centers (QC2) seems to have ambitious plans to increase the talent pool in the Central American country.

American BPO startup Quality Contact Centers (QC2) has bulked up in Nicaragua with the launch of another call center. Its newest delivery center has now sprung up in Bluefields, a bustling town in Nicaragua’s Caribbean region.

Miami-based QC2 says the rising demand for bilingual call center services in the United States is driving its expansion in Nicaragua.

QC2 expanded to Nicaragua some years ago by launching a small call center in Managua. Today it is running two call centers in the Nicaraguan capital city.

Fecha | Date: December 6, 2016

Fuente | Source: Nearshore Americas